In the box with your Clover Mini card terminal, you should also receive :
Hub
Power brick
2x power cord
2x receipt paper
Screwdriver
Ethernet
USB
Please get in touch with us if any of the contents are missing.
Plugging in the cables for your Clover device
1. Based on your desired setup, plug the cash drawer cord, and USB cords for accessories into the Clover Mini’s hub
The white USB cord provided can be used to plug into the Hub and connected to other accessories (such as the cash drawer, scanner, etc.)
2. Plug the black power brick’s circular cord into the white Hub
3. Plug the black power cord into the black power brick on one end and plug the other end of the cord into a wall outlet. When the Clover Mini powers on, you will see a Clover logo appear on screen
If you plan on connecting to your network via Ethernet, we recommend first setting up Wi-Fi to use as backup, and then following the Ethernet setup instructions.
If you’ve plugged in the power cable and the Clover Mini has not powered on:
1. Leave the Clover Mini plugged into a power source for at least 30 minutes to allow the backup battery an opportunity to charge.
2. Unplug all cables from the Clover Mini hub
3. Press and hold the power button for 20 seconds, located in the back receipt compartment of the Clover Mini
4. Plug the black power cable back into the Clover Mini hub
Inserting printer paper into the Clover Mini
1. Pull open the back panel of the Clover Mini
2. Insert the paper roll so that the paper is sticking out of the top
3. Pull the paper out and close the panel, pushing until you hear a click
Connecting the Clover Mini to a Wi-Fi network
Once your Clover Mini has started, select your primary language that you would like Clover to be set up in.
High-traffic activity on the same Internet Connection as your Clover Mini, such as streaming music or videos, can disrupt or delay your processing. You should either avoid this activity or ensure that you have sufficient bandwidth to support simultaneous activities.
1. On the Network Connection screen, tap Wi-Fi.
2. Select your wireless network from the list of available wireless networks.
3. Enter in your wireless network password.
If you do not see your Wi-Fi network name, you may have a WEP or open access
network. Please connect your Clover Mini to a WPA or WPA2 network for PCI compliance reasons.
Connecting the Clover Mini via Ethernet
1. Plug the Ethernet cord into the hub, and plug the other end into your modem, router, or switch
2. Your Mini will automatically try and connect to the internet
3. You may need to tap Check Connection if the Clover Mini did not automatically try to connect
4. It may take up to two minutes for the Clover Mini to detect the connection, so wait two minutes and tap the Check Connection button again
If you have set up your Wi-Fi network first and have completed the Clover Setup
Wizard, you can still connect via Ethernet.
1. Plug in the Ethernet cord to your Hub
2. Open the Settings app
3. Set Ethernet to On and Wi-Fi to Off
4. Open the Help app from the homescreen
5. Tap on the Menu (3 horizontal bars) icon, then Diagnostics
6. Tap on Connection Status and view if you are currently Connected
Activating your Clover Mini
1. Look for emails from Clover Support ([email protected]) that contain your activation code(s)
For your convenience, we will resend an activation code email to you when your device first connects to the Internet. Look for the subject line “Clover Activation Code”
If you have already set up your Web Dashboard account on www.clover.com/home, you can log into the Web Dashboard and find the activation code listed at the top
If you can’t find the email, try searching in an All Mail folder or check your spam folder.
2. Activation codes are unique and provided for each device
If you ordered multiple devices, you will need to enter the correct activation code per device, based on the device’s serial number
The serial number of your device can be found at the top of the activation screen or in the tag in the printer section of your
3. Locate the activation code for the serial number of the device you wish to activate
4. Enter the 8-digit activation code using the number pad on the touchscreen
Your device may reboot several times during the installation process. This is normal as Clover updates its Operating System, and you will be able to continue setting up your merchant account after it reboots.
Setting up your admin account
If you’re activating your first Clover device, you’ll be prompted to create an
Admin PIN.
1. Enter a 4 or 6-digit PIN that you would like to use to access your Clover
devices as the owner/admin
2. Re-enter that 4 or 6-digit PIN to confirm
You can change this PIN in the future in the Employees app
Installing apps and accessing the App Market
After entering your activation code, your apps should begin installing. Please wait until the install process is complete.
You can customize your Clover by installing additional apps in Clover’s App Market.
Customising your PIN, tip, and signature settings
You will be customizing your device for the first time. Remember, you can always make changes to these settings in the Setup app.
Customize your device with the following questions:
1. Do you want to require a PIN to unlock your device?
Yes, require a PIN
No, don’t require a PIN
2. Where do you want to take tips and signatures?
On tablet screen
On printed receipt
If you plan to accept tips, please make sure the closeout time is at least an hour after
your business has entered tips for the day.
3. Tap Continue to complete customization
Changing reboot time on the Clover Mini
Clover Mini needs to restart once every 24 hours to install any necessary updates for your Clover system. Please select a reboot time that will not be disruptive to your business.
1. Swipe down from top-right of the device (near the clock).
2. Tap Settings.
3. Scroll down to About Mini.
4. Tap Reboot time.
5. Set a time and tap Done.
Setting up or changing an employee PIN
1. Tap the Employees app from the homescreen of your Clover device.
2. Tap the Employee name.
3. Tap the Edit button.
4. Type in either a four or six digit PIN.
You can change employee PIN length to either 4 or 6 digits in the Employees app’s Setup tab in the Web Dashboard.
5. Tap Set Employee PIN when done.
6. Repeat steps for any additional employees.
Allowing log in without a PIN
1. Tap the Employees app from the homescreen of your Clover device.
2. Tap the Setup button.
3. Select the Allow unlocking your Clover Mobile or Mini without a PIN (as “Employee”) option.
4. Tap Done.
If logged in without a PIN, you can access the owner functionalty by tapping the lock
icon on bottom-right of device and tapping Enter PIN.
Taking transactions on the Clover Mini
1. Open the Sale or Register app
2. Enter the sale amount in Sale app or select items in Register app
3. Tap Charge in Sale app or Pay, then Charge on card in the Register app
4. Insert chip-card, Swipe magnetic strip card, or allow customer to “tap” with their contactless chip-card, Apple Pay, or Android Pay
5. Ask the customer to enter their PIN or sign as necessary
6. Select your receipt option: Print, Email, or Text
7. Tap Done