To apply the divert on your phone directly, you can use the following codes:
To add the divert: Dial *72 and the number that you would like to divert calls to.
To remove the divert: Dial *73 only.
If you have a Hunt Group or a menu (Auto Attendant) active, the above codes will not activate the divert. Please see the information that you received on “Making changes to your Hunt Group/Auto Attendant”.
On the first screen, input your username and password as per the email from HVSelect. It will be in 2 parts:
The first email has the username, domain and website
The second email has the password
Once you have logged in, click Sites on the top navigation bar followed by the green search button. You should then see the name of the site that has been created for you.
Choose the site name by pressing the Select button.
Once you have selected the site, click Employee on the top navigation bar followed by the green search button. Select the correct user with the phone number in question and then click the Features button on the navigation bar on the left.
On the features list, scroll down to see Call Forwarding. Click on Configure.
Once you have clicked Configure, tick the box for Always Forward Calls. Enter the number for the divert and click Save.
